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Application Development Engineer (Front End Developer)
JOB DESCRIPTION The Application Development Engineer, working under direct supervision, is responsible for analyzing and synthesizing data into conclusions for product groups. The role writes design specifications based on customers' business needs, provides timely daily application support by responding to calls and emails from both internal and external customers, and collaborates with infrastructure teams to optimize application design and functionality by understanding infrastructure and platform
WestfieldTechnical Support Representative
JOB DESCRIPTIONThe Technical Support Representative, under direct supervision, is responsible for providing support with tier 1 and tier 2 incident resolution, change requests, and how-to requests reported to the IT Employee Helpdesk. The role documents resolutions in the ticketing system including correspondence with the customer, problem analysis, troubleshooting performed and resolution, and ensures proper closure of issues. The role is responsible for day-to-day customer technical support in the end
WestfieldHelpdesk Technician
SUMMARY The successful candidate in the Helpdesk Technician role provides technical assistance and support to clients of FIT Technologies. The Helpdesk Technician supports, monitors, and maintains the client environment through support calls and tickets requests. PRIMARY RESPONSIBILITIES Supporting various client environments remotely and occasionally onsite.Responsible for maintaining daily service calls and meeting requested SLA time frames based on client expectations.Serving as the first point
FIT TechnologiesTechnician (Helpdesk / Desktop Support)
This position will require you to be located in Cleveland, OH We are in a hybrid schedule, 2 days on campus and 3 days WFH. The Technician’s responsibilities include ensuring workstation uptime for end users to access their business applications by supporting desktops, servers, network hardware and software. Additional responsibilities may include other client support requirements including, but not limited to, desktops, servers, smart phones, operating systems, LAN / WAN, security, wireless, backups,
OverDriveSystems Engineer (Senior-Level)
This position will require you to be located in Cleveland, OH We are in a hybrid schedule, 2 days on campus and 3 days WFH. The Systems Engineer's responsibilities include ensuring the stability, integrity and efficient operation of the information systems that support core organizational functions. This is achieved by installing, monitoring, maintaining, supporting and optimizing all required hardware and software and associated operating systems. This position will apply proven communication, analytical
OverDriveSecurity Engineer - Incident Responder (Mid-Level)
This position will require you to be located in Cleveland, OH. We are in a hybrid schedule, 2 days on campus and 3 days WFH. The Security Engineer - Incident Responder's responsibilities include planning and preparing for cybersecurity issues that have been identified as business risks. This is includes creating incident response playbooks for the actions to be performed if such an event occurs and training through tabletop exercises to ensure team members are prepared to handle these events. Many such
OverDriveSecurity Engineer (Generalist)
The Security Engineer's (Generalist) responsibilities include maintaining the security posture of OverDrive. This role works with all departments to maintain a high level of security within our applications and network as well as maintain compliance with regulatory standards such as PCI, RGR, Rakuten SCP, and J-SOX.Responsibilities:Advocate security best practices throughout the company.Perform security audits and design reviews against network devices and policies or code and applications. Report audit
OverDriveTechnical Support Services Technician
SUMMARY The successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors, and maintains the client environment either onsite or remotely by performing day-to-day tasks and maintenance. This role relies on experience and judgment to accomplish goals and to meet standards for IT support and exemplary client service. PRIMARY RESPONSIBILITIES Build and maintain relationships with
FIT TechnologiesITS Specialist
Job: IRC32488 Job Title 1691.ITS Specialist The Greater Cleveland Regional Transit Authority (RTA)provides transportation services for 150,000-200,000 customers on a typical weekday, or about 45 million rides annually, through a variety of services, including HealthLine, bus, Paratransit, light rail, heavy rail, and vanpools. RTA is the 2019 recipient of the prestigious American Public Transportation Association (APTA) Gold award for Bus Safety & Security Excellence. We are proud to be one of Northeast
Greater Cleveland Regional Transit AuthorityInfrastructure Support Engineer
Position Type: Full Time Type: Professional Location: SUMMARY  The Infrastructure Support Engineer ensures the stability and integrity of voice, data, video, and wireless network services. This position requires the skills to install, configure, maintain, support, and optimize all infrastructure hardware, software, and communication links. In addition, the Infrastructure Support Engineer will participate in the installation, monitoring, maintenance, support, and optimization of Windows server
FIT Technologies