8am - 5pm EST
Monday through Friday
3 Summit Park Drive, Suite 600
Cleveland, OH 44131
ReliabilityFirst works to maintain the reliability, security and resilience of the electric grid across 13 states and the District of Columbia, which stretches from the Atlantic Seaboard to Lake Michigan. The electric grid is the backbone of our economy, is critical for our national security and necessary to support our public welfare. In fact, a reliable and secure electric grid is fundamental to our most basic daily routines and needs. Our mission is to ensure that this cornerstone to our national well-being is reliable and secure – not only for today but also for tomorrow.
To achieve this mission, we bring together a diverse and broad spectrum of experts from across the nation with various professional, technical, and industry backgrounds. We identify and prioritize risks facing our electric grid; determine sustainable mitigation strategies to address these identified risks; and develop and deploy communication and outreach strategies to drive awareness and further ensure risk resolution. Our team includes electrical engineers, computer engineers and cyber security experts, statisticians and risk experts, attorneys and regulatory experts, professional auditors, systems engineers, organizational design experts, and professional trainers.
ReliabilityFirst is one of only six companies across North America that are responsible for this vital work under Federal Energy Regulatory Commission (FERC)-approved delegation agreements with the North American Electric Reliability Corporation (NERC).