AV Prep Lead

WHAT YOU'LL DO

• Manage and uphold company standards for event prep documentation and presentation.
• Oversee the prep of all events, ensuring every show is prepped to the quality and expectations of RTH.
• Lead, assign, and schedule prep teams; forecast labor needs and escalate staffing requests.
• Update and verify team screens/dispatch boards are correct and current for each show. 
• Manage shop/warehouse prep inspection, labeling, packing, staging, and dispatch sign-off.
• Ensure subcontracted/hired equipment is handled per established processes and integrated accurately into inventory and pull sheets.
• Train, supervise, and mentor assigned prep technicians.
• Report daily/weekly KPIs for prep readiness and accuracy.
• Act as primary dispatch, ensuring the prepped shows get out the door on time.
• Support daily warehouse operations with team and direct involvement.
• Assist managers and senior technicians in ensuring gear quality, completeness, and readiness.
• Keep the warehouse clean, organized, and operating efficiently.
• Support special projects and continuous improvement initiatives as needed.
• Participate in the Emergency On-Call Technician rotation as needed.

WHAT MAKES SOMEONE GREAT AT THIS

• Strong understanding of audio, lighting, sfx, video, and staging elements and what it takes to deploy them.
• Proven leadership skills, assigning work with deadlines, driving teams, and mentoring corrective measures as needed.
• You take pride in doing things the right way, even when nobody is watching.
• You understand that details matter because missing one cable can affect an entire event.
• Comprehensive understanding of cloud-based inventory management systems and their part in AV Warehouse Operations.
• Ability to maintain communication with offsite resources while still giving direction to local teams
• You move with urgency without sacrificing quality.
• You enjoy learning how professional event equipment works and want to grow your technical skills.
• You show up consistently, work hard, and help your team succeed.

QUALIFICATIONS

• 1+ year of warehouse, logistics, fulfillment, or related experience preferred.
• 2+ year of live event, production, AV, theatrical, or related experience preferred (school or professional experience accepted).
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to a team environment.
• Physical and mental agility with the ability to solve problems quickly.
• Ability to lift 75+ lbs and remain on your feet for extended periods.
• Adaptability in a fast-paced environment where priorities can change quickly.
• Basic knowledge of hand tools and equipment maintenance.
• Valid driver's license with a clean driving record.
• Availability to primarily work daytime hours with occasional evenings, weekends, and seasonal overtime as business demands require.

BONUS POINTS FOR

• Customer service or hospitality experience.
• Experience with inventory management software such as Flex, Lasso, or similar platforms.
• Experience driving large vehicles (CDL or non-CDL).
• Forklift, tow motor, or scissor lift experience.
• Previous experience in live events, entertainment, or production environments.