Partner Relationship & Property Manager

Choose a career where you can better someone else’s life, while bettering your own. The Greater Cleveland Food Bank is the largest hunger relief organization in Northeast Ohio having provided over 50 million meals in 2023 to hungry people in Cuyahoga, Ashtabula, Geauga, Lake, Ashland and Richland counties. The organization’s mission is to ensure that everyone in these communities has the nutritious food they need every day.

Apply for a position at Greater Cleveland Food Bank where we offer a culture of learning and development, competitive pay and amazing benefits including Low Cost Medical, Dental, Vision, Short-Term and Long-Term Disability, Life Insurance, Generous Retirement Plan, and Holiday Pay all starting on first day of hire and paid time off which starts after 90 days.

SUMMARY

Oversees partnership agreements with tenants/social service providers at the GCFB’s Community Resource Center and maintains adequate building operations for day-to-day use of our neighbors, staff, and volunteers. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; this list is not all-inclusive and other duties may be assigned.

• Works with leadership to manage the day-to-day partnerships with social service organizations and other agencies who are co-located at the GCFB’s Community Resource Center and any other facilities leased or programmed by GCFB.

• Work with leadership, communications and marketing staff to create monthly calendar and other strategies to help promote on site services. 

• Works with ED of CRC, Chief Programs Officer, and General Counsel to review and update lease agreements as needed. Ensures the execution of all lease and partnership agreements between GCFB and tenants/social service providers at the Community Resource Center AND with landlords who own space GCFB may rent. Provides exemplary customer service to partners.

• Manage the internal and external conference room reservations at CRC in consultation with General Counsel for external reservations

• Oversees the financial performance of the property. Maintain and control property income and expenses. 

• Works closely with the accounting/finance team at the Food Bank to ensure that tenants make timely payments.

• Analyzes income, expenses, lease expirations, market rental rates, and makes recommendations as needed. 

• Working with operations leadership, supervises safety and risk-management of the GCFB Community Resource Center ensuring that neighbors, guests, volunteers, tenants, and staff are visiting and working in a safe environment

• Keep records of all information related to projects for documentation, clarification, and presentation to community members, GCFB staff, and other stakeholders 

• Ensure that property and lease files are properly maintained and kept up to date in accordance with GCFB document retention policy. Prepares and maintains appropriate tenant lease files, records, and correspondence and file notes.

• Effectively manage and enforce the requirements of lease agreements, restrictive covenants and other documents governing the properties.

• Work with the facilities team to regularly inspect grounds, interior office space, warehouse, and common/office areas to ensure that all company standards, processes, and requirements are being followed.

• Work with maintenance staff to ensure building is operational at all times, including regular follow-up with utility companies, ensuring supplies are ordered and stocked around the building, and that repairs are made in a timely fashion. Serve as the point of contact in the absence of facilities to direct contract to areas needing repair.  

• Responsible for handling all details for move-ins and move-outs with special attention to inspecting / documenting the space prior and post tenant occupancy.

• Works with 3rd party janitorial staff to ensure tenants are provided with a clean, well-maintained facility.

• Develop and maintain positive relationships. Provide GCFB leadership with a summary of operations, including variances to the budget, tenant issues, and maintenance projects.

• Oversee the lease with warehouse tenants. Work with leadership to ensure warehouse tenants are upholding their lease agreement. Report any issues in a timely fashion. 

• Work with IT department to coordinate IT requests between partners/tenants and GCFB IT staff.

• Actively support and champion initiatives aimed at driving continuous improvement throughout the organization. May participate in one of the following: LEAN council, a kaizen, 5S campaign or other process improvement efforts to support continuous improvement and improved processes within the food bank.

• Research new business development opportunities, as appropriate.

• Other job related duties as assigned. 

Supervisory Responsibilities

N/A 

Qualifications

Experience in commercial property management is required. Strong work ethic, effective communicator, and values collaboration. Mission-oriented and passionate about helping people. Very strong written and verbal communication skills. Bachelor’s degree and 3-5 years of commercial property management preferred. Must be able to communicate and interact with all individuals while maintaining a professional level of conduct. Must possess advanced proficiency in Windows based computer software. Database management a plus. Must be oriented toward efficient problem-solving skills. Must possess strong attention to detail. Must be able to multi-task, set priorities and manage time effectively. Must be able to work in a team atmosphere with highly diverse people. Must represent a professional and helpful presence at all times. Required commitment to valuing diversity and contributing to an inclusive work environment as demonstrated through work, life or community experience. Unencumbered driver’s license is required.  

Physical Requirements and Environment

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
 

Salary Range: $$66,800-$77,925 per year (commensurate with experience)

Proud to be a North Coast 99 Employer for 2017-2023

Please note that the Food Bank does not sponsor work visas for our positions. Candidates must have the legal right to work in the United States without the need for visa sponsorship.