Partner Distribution Hub Volunteer Receptionist (UNPAID)
TITLE: Partner Distribution Hub Volunteer Receptionist
EMPLOYMENT TYPE: Volunteer – Unpaid
LOCATION: Greater Cleveland Food Bank Partner Distribution Hub– Cleveland, OH
HOURS: Part-Time; Monday – Friday between 1PM to 5PM
Interested Volunteers can contact Olivia George, HR Assistant, to learn more and express interest: Olivia George – 216-706-3406 – ogeorge@clevelandfoodbank.org
OVERVIEW:
We are seeking a friendly and organized Volunteer Receptionist (Unpaid) to join our team. This role works to ensure a positive experience and superior customer service is offered at the Greater Cleveland Food Bank Partner Distribution Hub. Ensures attention to detail, while maintaining a positive atmosphere, support to the Volunteer Experience Department, and visitor engagement. Daily responsibilities will include general administrative and clerical duties.
RESPONSIBILITIES:
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Assist Volunteer Experience Department with volunteer check in.
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Greet and welcome visitors in a professional and friendly manner.
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Answer and direct phone calls to appropriate staff members.
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Receives, files and distributes incoming mail and deliveries.
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Manage the reception area, ensuring it is tidy and presentable.
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Assist with directing visitors the appropriate personnel for appointments.
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Provide general administrative support.
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Respond to inquiries and provide information about the organization and its services.
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Assist with special projects and events as needed.
QUALIFICATIONS:
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Excellent communication and interpersonal skills.
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Strong organizational abilities and attention to detail.
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Proficiency in basic computer applications (e.g., Microsoft Office).
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Ability to multitask and handle a variety of tasks simultaneously.
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Previous experience in a receptionist or customer service role is a plus but not required.
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A positive attitude and willingness to learn.