Title of Position: Business Development Director (Sr.)
Status: Exempt, full-time
Reports to: Executive Director
Unit: Business Development
Stonewall Columbus, a 501©3 community organization, is seeking a (Sr.) Director of Business Development to support the Executive Director in project and daily organization operations management. This is a tremendous opportunity for an operations leader to maximize and strengthen the internal capacity of a respected, high-engagement organization.
ESSENTIAL FUNCTIONS: This position performs administrative functions that require a thorough knowledge of policies, procedures, and operations and an understanding of Stonewall’s role within the community.
The Business Development Director will be a strategic thought-partner, and report to the executive director (ED). The successful candidate will be a hands-on and participative manager and will lead and develop an internal team, with external vendor engagement, to support the following areas: Finance/Accounting, Operations, Compliance, Facilities, HR Management, and Information Technology.
The Director of Business Development ensures implementation and maintenance of clear systems allowing leadership to focus almost entirely on other areas of organizational success. This position coordinates administrative, financial, and operational activities for Stonewall’s Executive Director. Organizes and prioritizes critical issues and required information for the Executive to facilitate efficient decision making. The Business Development Director assists the Executive Director with budget creation and maintenance.
The Business Development Director has recurring contact with members of the Board, external senior staff and executives, public officials, and Stonewall members and donors. On behalf of the Executive Director the Business Development Director uses discretion in the dissemination of information to staff and the various publics served by the Stonewall organization.
Must be an individual who embraces innovation and continuous improvement, welcoming the challenge of finding creative ways to work smarter and more cost-efficiently.
The position requires a clear communicator, both verbal and written; a multitasker who is organized with effective time management skills; an individual that demonstrates a willingness to learn and adapt; someone who strives for the highest standards of behavior, detail orientation, collaboration, and work ethic. The schedule for this position requires weekday as well as occasional weekend and evening hours to manage activities and committee meetings to benefit the organization.
Business Operations 50%
- Hiring, supervising, and evaluating team (e.g. FTE, interns, center volunteers, temp./part-time, vendors) members.
- Ensure that staff receive timely and appropriate training and development.
- Responsible for setting up offices / work space for new hires including phone, email, computers, etc. (if applicable).
- Ensure compliance with laws, regulations, and contractual obligations.
- Implement and oversee processes to ensure compliance with all applicable national, state, and local employee relations regulations and laws on an optimal cost basis.
- Create and monitor operations checklists, daily activities, and analyze operations activity logs for thoroughness, consistency, timeliness, and accuracy.
- Responsible for and oversees all operations and supply orders.
- Assesses potential problems; create and execute corrective plan(s) independently.
- Track metrics and communication history to provide current status on projects.
- Oversee operation of office systems, including equipment and information technology.
- Ensure office environment is optimized to meet the needs of staff and community.
- Handling office duties such as responding to emails, maintaining employee, financial, and client records, and data entry and reporting.
- Answer questions and find information for employees, vendors, members, and community.
- Assist with additional special projects as needed.
Facilities Operations 30%
- Responsible for executing and supervising daily operations of general maintenance; managing vendors relative to corrective, emergency, and preventive maintenance.
- Maintain and apply knowledge of applicable fire, health, safety and environmental standards, as well as relevant state, local, and national codes.
- Coordinates and prepares evacuation drills and provides training to team with regards to emergency response preparedness.
- Coordinate maintenance and modification projects with appropriate departments to ensure minimal guest interruption.
- Manages building rental/use process in collaboration with team members.
- Ensures that events progress seamlessly by following established procedures and refining producers as needed.
- Delivers excellent guest experience and service throughout and encourages the same from other employees.
- Empowers team to provide excellent guest experience and service.
- Ensures team understands expectations and parameters for event activities.
- General knowledge of food and kitchen operations.
- Review final bill prior to presenting to client. Complete post-conference reports of events for senior management, and complete other reports as needed or requested.
- Perform other duties and responsibilities as needed.
Advancement Operations 10%
- Research federal, state, and local sources of funding and assess match to program and agency needs and capacity.
- Work with program and development staff to identify new grant sources and prospects for funding partners.
- Ensure compliance with grant obligations/reporting.
- Help plan and execute member cultivation and stewardship events.
Executive Operations 10%
- Provide high level support to Executive Director, such as responding to communications (via phone or email) and managing special projects to the benefit of the organization.
- Assist the Executive Director with strategic planning and coordination of the organization’s projects and policy positions.
- Server as a troubleshooter, translators, diplomat, consultant, and ambassador to key internal and external constituents.
- Keep Executive Director informed by reviewing and analyzing special reports and summarizing information.
- Represent the organization (e.g. meetings, events, on committees, etc) on behalf of the Executive Director as needed.
KEY LEADERSHIP COMPETENCIES
- Adept at gaining the trust and respect of both internal and external constituents; dedicated to meeting expectations and requirements.
- Communicates a compelling and inspired sense of core purpose, is optimistic, and has a positive attitude for engaging others to achieve impact.
- Is able to marshal resources, information and activities in an effective and efficient manner to accomplish a goal.
- Can make decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure.
- Understands group dynamics, roles and needs of groups and their members.
- Can handle stress and changing situations with composure.
- Written communications convey messages and information in a clear and concise manner.
- Can compose correspondence dealing with issues and subject matter in ways that require considerable sensitivity, discretion, and/or judgment.
- Able to inform supervisor and others effectively, thoroughly and in a timely manner.
SKILLS, KNOWLEDGE & ABILITIES
- Skilled in Microsoft Windows, Outlook, Office, Excel, and Internet. Desired experience with CRM database—SalesForce in particular.
- Excellent communication skills, both oral and written.
- Excellent organization skills.
- Exceptional time management skills and ability to complete projects on time.
- Ability to work independently, manage multiple projects, and complete projects per established timelines.
- Demonstrated ability to accurately attend to detail.
- Ability to work some evenings and weekends.
PHYSICAL OR MENTAL DEMANDS
- Job tasks are performed in close physical proximity to other people.
- High energy level, comfortable performing multi-faceted projects in conjunction with normal activities.
- Ability to multi-task and maintain/oversee multiple projects simultaneously; well organized.
- Strong analytical and reasoning abilities.
- Well-developed interpersonal skills; ability to get along with diverse personalities; tactful, mature, flexible.
- Ability to establish credibility and be decisive but able to recognize and support the agency’s needs and priorities.
- Quick learner – able to grasp and oversee all departmental functions and comfortable in a fast-paced environment.
- Working outdoors, as well as indoors under environmentally controlled conditions.
- Requires repetitive movement; using hands to handle, push, pull, control, or feel objects, tools or equipment; standing for extended periods of time; lifting 40 – 50 pounds; walking, climbing stairs/ladders.
EDUCATION/EXPERIENCE & OTHER REQUIREMENTS
- Congruence with agency mission and values.
- Bachelors’ degree required; advanced degree preferred.
- At least eight years of nonprofit, or directly relatable, experience combined with progressive roles and responsibilities.
- Experience managing professional staff.
- Must have a valid Ohio driver’s license, proof of automobile insurance, and pass a criminal background check.
Stonewall Columbus is an Equal Employment Opportunity and Fair Chance employer.
- Submit cover letter/expression of interest with resume to firstname.lastname@example.org.
- Include Position Title in email subject line.
- No phone calls or walk-ins will be accepted.
- Resumes will be reviewed starting October 1.
- We are only able to respond to inquiries that will move forward for additional consideration/screening.